The industry is changing faster than ever before and it's never been harder to get started, but no matter what technology you buy into, it all runs on people.
The big players are pushing the concept of Revenue Cycle Management. They have warehouses full of clerks who are dedicated to keeping a clean in-box. If your claim doesn't get paid you can bet it's been "written off per insurance". Wouldn't you rather have "fixed and paid"?
Some things still work better face to face.