September 25, 2013
To Prospective Clients of Arizona Medical Billing:
I recently retired from the solo private practice of Trauma Surgery and for the past 20 years have used the services of Arizona Medical Billing to handle the billing and collecting from my medical practice corporation.
As you might imagine, billing for emergency trauma services generally involves a great deal of investigation to determine insurance coverage and then following up on billing to be certain that bills were being paid to the extent possible. Despite a challenging billing environment, Arizona Medical Billing did an excellent job in this endeavor on my behalf.
Arizona Medical Billing also handled over the years the billing for at least three of the other trauma surgeons at John C Lincoln Hospital as well as Scottsdale Healthcare Osborn Trauma Center. All were referred to Arizona medical Billing by me and all were satisfied with the services they received.
Several aspects of their service added to my satisfaction with their services:
1) Direct linkage to hospital computer system allowed for timely collection of the insurance information.
2) Regular, weekly pick-up of patient billing information and delivery of payments and insurance reports at a pre-determined hospital location.
3) Regular reports generated including daily transaction details, monthly account service aging, and monthly charges and income reports,
4) Assignment to a single billing employee who was easy to contact with questions and follow up information.
5) Recognition that their income was dependent on the amount of the practice income, with their compensation being a percentage of practice collections.
I highly recommend to any medical practice, particularly to practices that deal with large percentages of emergency care, giving strong consideration to Arizona Medical Billing for the handling of medical practice billing and collections.
Marc Levison, MD
Trauma Medical Director, John C. Lincoln North Mountain and Trauma Center (retired)
I want to thank you all at Arizona Medical Billing. We have been friends for such a long time. How long? The better part of 30 years as I recall. Arizona Medical Billing has processed the collections for all the trauma surgeons at Lincoln Institute of Trauma, and all the private collections for me at Robert J. Rankel M.D., P.C.
Over the years, several new surgeons have asked me who they might use for their collections, and I had no reservations to recommend you in this matter.
Good luck in this new era of medicine.
I began my surgical practice in General Surgery in Phoenix in 1984. When our office manager, Marianne Baird, RN left our practice to begin Arizona Medical Billing,I immediately moved all of my accounts receivable and billing to Marianne's new company.
I have continued to utilize all of the services of Arizona Medical Billing for more than 27 years. This company, under the direction of the Baird family and their dedicated, loyal employees have always delivered the highest quality of service.
All Medical practices need an experienced billing company to deal with the ever changing minefields of insurance reimbursement. I have relied upon the expertise of this billing company and have been rewarded continuously by their expertise, their efficiency and their willingness to actively pursue my accounts receivable.
I highly recommend Arizona Medical Billing to fulfill all of your needs regarding medical billing
Edward J. Donahue, MD, MS, FACS
Breast Care Center of Arizona
When I hired Arizona Medical Billing I had not received any insurance payments in over 5 months. They came into my practice found out what the problem was and remedied it. Did an audit on my accounts receivables and found over $200,000.00 that was never submitted to insurance and processed them before they would be denied for timely filing. Kendra works closely with my staff to ensure claims go out clean the 1st time, and provides reports for everything that is billed and collected in addition to the regular monthly AR reports. Thank you, Arizona Medical Billing.
Ronald M. Smith MD